This report concludes a project about workplace surveillance in Poland and Germany with a particular focus on monitoring in call centres. In order to understand normalisation of surveillance technologies at work, we studied how this process is affected by legal norms, political discourse and attitudes of the call centre employees in both countries.

Future Research Agenda The Centre for Internet & Human Rights has been going through a transition period at the beginning of 2019. CIHR Director Joanna Bronowicka has stepped down fromRead More


In this interdisciplinary study, we examine how digital platforms, which offer food delivery service, use a mobile application for management of their workforce. Drawing on interviews with self-employed riders at Deliveroo and employed riders at Foodora, we compare how app-based management functions in these different legal models under the German law.

Social media and digital technologies created a new media ecosystem that has become a challenge for democracy and its institutions – especially during elections. The fake news debate is symptomatic of this change.