This report concludes a project about workplace surveillance in Poland and Germany with a particular focus on monitoring in call centres. In order to understand normalisation of surveillance technologies at work, we studied how this process is affected by legal norms, political discourse and attitudes of the call centre employees in both countries.
On November 30, 2016, the Grand Chamber of the the European Court of Human Rights (ECtHR) was supposed to issue a final ruling in the Barbulescu v. Romania case. But the final decision has been deferred for several more months. Yuan Stevens and Joanna Bronowicka analyse the implications of the pending case for privacy of workers in Europe.