Using Punjab’s model of m-governance to understand public sector innovation

On Friday 8. May 2015 from 12:00 to 13:00 we will host a talk with Mustafa Naseem, the Director Innovations for Poverty Alleviation Lab (IPAL) at the Information Technology University (ITU) in Lahore, Pakistan.

Governments are large bureaucratic organizations that are not known to innovate, let alone be the agent of change that spurs innovation within and outside the government.

Also, governments (especially in developing countries) have historically been very poor at monitoring their own work. This talk will highlight how the Punjab Information Technology Board (PITB) and the Information Technology University (ITU) is has been able to design and roll out innovative technological projects at scale in the Punjab province of Pakistan. The talk will discuss case studies such as the Citizen Feedback Model and Dengue Tracking to highlight the importance of low-end smartphones in helping developing country government’s leapfrog their developed country counterparts in the digital arena.

More CIHR publications.